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Privacy Policy

Last updated: December 5, 2025

Urban Bharat (“we,” “our,” “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website urbanbharat.store (the “Site”) or interact with our services (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or business requirements. Updates will be posted on this page with a revised “Last updated” date.

2. Information We Collect

A. Information You Provide Directly
When you use our website, we may collect:
  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)
  • Account login details
  • Order history and purchase details
  • Reviews, feedback, and customer support messages
B. Automatically Collected Information
When you browse our site, we may collect:
  • IP address
  • Device and browser type
  • Pages visited and browsing activity
  • Shopping behavior and preferences
C. Information from Third Parties
We may receive information from:
  • Payment gateways (Razorpay, PayU, etc.)
  • Shipping and logistics partners
  • WooCommerce plugins and tools
  • Marketing and analytics providers

3. How We Use Your Information

We use your information to:

  • Process Orders
  • Confirm orders
  • Process payments securely
  • Deliver products and manage returns
  • Improve User Experience
  • Personalize product recommendations
  • Improve website functionality
  • Marketing & Promotions
  • Send offers, discounts, and updates
  • Show relevant advertisements (You can opt out anytime)
  • Security & Fraud Prevention
  • Prevent fraudulent transactions
  • Protect your account

4. Cookies

We use cookies to:
  • Store user preferences
  • Improve website performance
  • Analyze traffic and usage
You can disable cookies in your browser settings, but some features may not work properly.

5. Sharing Your Information

We may share your information with:
  • Payment gateways (for secure transactions)
  • Delivery partners (for order fulfillment)
  • Service providers (hosting, analytics, marketing)
  • Legal authorities (if required by law)
We do not sell your personal information.

6. Data Security

We use industry-standard security measures to protect your data. However, no system is completely secure. Please keep your login details confidential.

7. Data Retention

We retain your data only as long as necessary to:
  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. Your Rights

You have the right to:
  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
To exercise these rights, contact us below.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

10. Third-Party Links

Our website may contain links to external platforms (like Instagram or Facebook). We are not responsible for their privacy practices.

11. International Data Processing

Your information may be processed outside India through trusted services. We ensure appropriate data protection measures are in place.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Urban Bharat
📍 Shukla Layout, DP Road, Khamgaon, Maharashtra – 444303, India
📧 Email: support@urbanbharat.com

13. Consent

By using our website, you agree to this Privacy Policy and consent to our data practices.